United Airlines, or Kafka's The Trial Minus The Efficiency And Humor
An open letter to United Airlines, I have had trouble with United Airlines in the past, but simple logic says that all airlines have problems and it's unreasonable to assume that a handful of anecdotal personal stories constitute a statistically significant difference in Fucking You Over. After all, I've had problems with other airlines. Sure, I've had them more frequently with United, and they're more severe, and United seems to have a certain indefinably sadistic bent, but what the hell? It can't actually be that much worse can it? With this in mind, I reluctantly booked a flight on United because they had the cheapest flights on the days that I needed to fly. I booked a round trip flight to Montreal from Knoxville, TN, with connections in Chicago on both legs the trip. That's four total flights. Here is a list of those four flights on which United Airlines successfully transported me: [This space intentionally left blank] The first flight w...